Shipping Policy

Q: Do you ship internationally?
A: Yes, we ship worldwide using reliable carriers for safe delivery.

Q: How long does shipping take?
A: Standard shipping usually takes 5–15 business days depending on your location.

Q: Can I track my order?
A: Yes, a tracking number will be provided once your order is shipped.

Q: Do you offer express shipping?
A: Yes, express shipping options are available at checkout for faster delivery.

Q: How much does shipping cost?
A: Shipping costs vary by location and weight; details are calculated at checkout.

Q: Can I change my shipping address?
A: You can update your address before the order ships by contacting our support team.

Q: Are there shipping restrictions?
A: Certain products may have restrictions; please check the product page or contact support.

Q: Do you offer free shipping?
A: Yes, free shipping is available on orders above a specified minimum amount.

Q: How will my order be packaged?
A: Orders are securely packaged to protect your items during transit.

Q: What if my package is lost or delayed?
A: Contact our support team; we will investigate and assist with replacement or refund.

Q: Can I combine multiple orders for shipping?
A: Orders cannot be combined once processed, but contact support to discuss options.

Q: Are customs or import fees included?
A: International shipments may incur customs or import duties, which are the customer’s responsibility.

Q: Do you offer local delivery options?
A: Local delivery may be available in select areas; check checkout or contact support.

Q: How will I know when my order ships?
A: You will receive a confirmation email with tracking information once your order is dispatched.

Q: Can I return a shipped order?
A: Yes, returns are accepted within 30 days of delivery following our return policy guidelines.